Shipping & Return Policy

Shipping

• Free shipping included with all purchases.
• Orders will be shipped within 2 business days of order receipt. 
• Standard shipping methods are UPS Ground, USPS First Class and USPS Ground.
• Alternate options are available upon request.
• Tracking is provided for all shipments. 

Returns

• The original purchaser has 30 days to return item from date received.
• Initiate a return by contacting us at support@safetysolutionsinc.net and provide a brief written explanation of why the product is being returned. 
• Dependent upon reason for return, customer maybe responsible for shipping costs. 
• All returned products are expected to be unused and in the same condition as originally received. 
• Once product is returned and inspected, customer will then be notified of refund status. 
• Refunds will be returned by the original method of payment unless otherwise specified.

Contact Us

If you have any questions on shipping, returning your item or direct product related questions, contact us at info@laddersafetyrails.com or call 1(203)533-2418.