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Shipping

• Free shipping included with all purchases.
• Orders will be shipped within 2 business days of order receipt. 
• Standard shipping methods are UPS Ground, USPS First Class and USPS Ground.
• Alternate options are available upon request.
• Tracking is provided for all shipments. 

Contact Us

If you have any questions on shipping, returning your item or direct product related questions, contact us at info@laddersafetyrails.com or call 1(203)533-2418. 

Returns

• The original purchaser has 30 days to return item from date received.
• Initiate a return by contacting us at support@safetysolutionsinc.net and provide a brief written explanation of why the product is being returned. 
• Dependent upon reason for return, customer maybe responsible for shipping costs. 
• All returned products are expected to be unused and in the same condition as originally received. 
• Once product is returned and inspected, customer will then be notified of refund status. 
• Refunds will be returned by the original method of payment unless otherwise specified.